Breitling stands apart with its watches unapologetically dedicated to authentic adventures, in the air, at sea or on land. We are currently looking for a Deputy Boutique Manager (f/m/x) to join our #Squad in our new boutique in Rome.
Your responsibilities: Maintain floor coverage to support sales team in providing a luxury experience for customers. Set an example through client interactions and ensure highest level of service exists in order to meet or exceed store goals Partner with Boutique Manager to monitor performance goals and continually make necessary adjustments to meet or exceed goals. Address and successfully resolve client situations according to company standards. Escalate client issues to Boutique Manager as needed. Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients Support sales associates in Breitling "Sales Techniques and Service" and clienteling skill development Develop strong product knowledge as well as company history, information and news knowledge to be able to communicate to both customers and the team. Knowledgeable in current industry trends and technology including familiarity of competition. Maintain a professional appearance and behavior and follow the Breitling dress code standards Support all company initiates as they relate to product launches, customer service and selling Support the visual merchandising and the store operations (stock management, inventory, special events organisation, ...) Support the team relations (examples: hiring, communications with HQ, team's work scheduling, timekeeping, trainings ...) Your profile: You have at least 3 years of experience in similar roles You have strong communication skills and team-player mentality You are well connected within the luxury industry and the Rome area You speak fluently Italian and English, French or any other languages would be a plus #J-18808-Ljbffr