Customer Technical Support Agent (D/F/M)

Your ResponsibilitiesRepresent alpitronic as the first contact for customers' requests.Provide support to our customers via phone or email.Manage service support tickets.Remotely support customers during commissioning and maintenance of their hyperchargers.Your Qualifications SkillsGood communication skills in English and Italian, both spoken and written; a third language (German, French, Spanish) is a plus.Independent and solution-oriented work, as well as analytical thinking.Enthusiasm, teamwork, and a structured way of working.Experience in customer service or call center is a plus.Willingness to work in different shifts.OUR COMMITMENTInnovative working environment in a young, dynamic team.High-tech projects in the future sector of e-mobility.Career opportunities in a growing company.A wide range of further training opportunities.Attractive bonus system and performance-related remuneration.Additional Company Benefits.WHY ALPITRONICTogether with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions.
With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich, and Charlotte (USA).WHAT MAKES WORKING FOR US SPECIALWe are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility, and appreciate seeing the direct results of their work in the final product.
We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture.
Your contributions matter, are appreciated, and have a significant impact!
Join us and be part of our team!
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