Customer Support Specialist

Customer Support Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
For the Robotics & Discrete Automation Business we are looking for a Customer support specialist who will join our Robotics Customer Care located in Sesto San Giovanni (Milan).
Your responsibilities Deal with customers' orders (Robots, agreements, services, training), verifying the correctness and accuracy of the data.
Order handling mainly in SAP and other company's tools.
Manage contact with suppliers and factories.
Invoice, working close Business and Sales.
Take care of customer requests, ensuring the best customer experience.
Take care of customer complaints, looking for solutions to resolve them.
Comply with the company's integrity and SOX procedures.
Your background Degree, preferably in economics.
Preferably 2 years of experience in the role.
Good knowledge of SAP.
Good knowledge of Windows, Excel, Outlook.
Good knowledge of English language, both written and spoken.
Good communication skills and strong customer focus.
Knowledge of Salesforce is a plus.
More about us We look forward to receiving your application.
If you want to discover more about ABB, take another look at our website benefits:• Enjoy a stable employment in a company with a long history in innovation and technology• Collaborate with experienced experts in an international environment• Seize individual development and training opportunities, from job specific to soft skills• Get private medical care (including offers for family members) • Receive attractive remuneration based on your experience and skills, and other financial benefits• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities• SmartworkingFor further info: Gaia Pinto, Talent PartnerABB Data Privacy Statement: #J-18808-Ljbffr