Customer Support Engineer (Catania) (E) page is loadedCustomer Support Engineer (Catania) (E)ApplylocationsCatania, ItalyKOR-Korea-Remote-KLATWN-Tainan-Xinshi-KLASGP-Central Singapore-Singapore-KLAtime typeFull timeposted onPosted 5 Days Agojob requisition id2321117Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job DescriptionWe are looking for aCustomer Support Engineerto support our customers with current and future installed tools at customersite.We will consider new graduates provided theydemonstratea strong hands-on competence and a desire to succeed.YOUR MAJOR RESPONSIBILITIES:Successful applicants will be formally trained at one of our award-winning trainingcenters.Domestic and international travel for initial training isrequired.Responsible for customer service activities associated with updating, solving,diagnosingand repairing ofhighly sophisticatedcapital equipment at customer sites.Be the face of our company, ensuring customer satisfaction with our service andmaintainingthe operational quality of system equipmentCoordinates actions with customers to minimize down time.Provides assistance toInstallation Engineers in resolving problems.WHAT YOU WILL BRING:Certified engineer or degree from advanced technical school or ~3 years industry working experience. Technical military occupational specialties and training may be considered.Ability to understand and solve problems in software, electronics, optics, mechanical, electro-mechanical and/or electro-optical systems to addresson sitecustomer problems.Experienceworking on electronic systemswithinsemiconductor, medical devices, defense,aerospace, or aviationindustry is a plus.Outstanding interpersonal communication, analytical andproblem-solvingskills.Proventrack recordof engaging empathetically with customers, ensuring a positive experience, while fostering a collaborative environment to address their needs and concerns.Driven to be hands-on and passionate about learning new thingsProactive communication thatfacilitatesseamless collaboration andaddresscustomer requirements effectively.Fluent in English and Italianlanguage isa must.Full driver's licenseWHAT WEOFFER:Dynamic opportunity and growth potential in the Semiconductor Industry.A competitive, family friendly total rewards package.Variable compensation components,e.G.participation in company stock purchase plan.Company car or car allowance.Award-winningtraining.HOW TO BE CONSIDERED:Please click the "Apply" button tosubmityour CV.Minimum QualificationsBachelor's Level Degree and related work experience of 2 years OR Master's Level Degree and 0 years related work experience OR Certified engineer or degree from advanced technical school or ~3 years industry workingexperience. Technicalmilitary occupational specialties and training may be considered.We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.KLA is proud to be an equal opportunity employerSimilar Jobs (3)Customer Support Engineer (Grenoble) (E)locations4 Locationstime typeFull timeposted onPosted 5 Days AgoCustomer Support Engineer (Milan) (E)locations4 Locationstime typeFull timeposted onPosted 5 Days AgoCustomer Support Engineer (Corbeil-Essones) (E)locations4 Locationstime typeFull timeposted onPosted 5 Days AgoKLA is committed to creating a diverse workforce and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law.We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us ****** at +1-408-352-2808 to request accommodation.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.#J-18808-Ljbffr
