Project:Payment system
Location:Athens, Greece (Remote)
Relocation Package:2 weeks of hotel accommodationFlight ticket (within the EU)Airport pickupReal estate agency fee coveredJoining deadline: 8.01.25
Language Requirements:Italian: C2 Level (Fluent)English: C1 Level (Intermediate)Salary:Base Salary: 1,100 EUR Monthly (paid over 14 months)Performance Bonus: Up to 150 EUR monthly based on performanceWorking Schedule:Monday to Sunday, 09:00 AM - 9:00 PM (shifts within these hours)40 hours/weekAbout the Role:Join our team as an Italian Customer Service Specialist supporting a leading mobile operator. In this role, you will handle customer inquiries, provide troubleshooting support, and offer exceptional service, ensuring customer satisfaction in every interaction.
Key Responsibilities:Respond to customer queries via phone, email, and chatAssist customers in troubleshooting issues with mobile servicesProvide solutions in a timely and efficient mannerFollow up with customers to ensure satisfactionRequirements:Fluency in Italian (C2 level)C1 proficiency in EnglishGood communication and interpersonal skillsBasic computer literacyBenefits:Health Care and additional discountsComprehensive Training: 3 weeks of training with certified instructorsCareer Development: Opportunities for professional growthFree online Greek language coursesSocial Initiatives: Participate in community and corporate responsibility eventsModern Workspaces: Enjoy state-of-the-art facilities with relaxing break areasJoin a Diversity-focused, Great Place to Work-Certified companyHiring Process:Application ReviewLanguage Online TestsClient InterviewDocuments Accepted:EU CitizenshipFull-purpose & Specific-purpose Work Permit CardCertificate of Protection (refugees)Start your journey with us today and help customers resolve their issues while enjoying a flexible, remote role in beautiful Greece! Apply now!
#J-18808-Ljbffr