Project : Mobile Operator
Location :
Athens, Greece (Remote)
Relocation Package :
2 weeks of hotel accommodation Flight ticket (within the EU) Airport pickup Real estate agency fee covered Language Requirements :
Italian : C2 Level (Fluent) English : B2 Level (Intermediate) Salary :
Base Salary: 1,100 EUR Monthly (paid over 14 months) Performance Bonus: Up to 240 EUR monthly based on performance Working Schedule :
Monday to Sunday, 09:00 AM - 9:00 PM (shifts within these hours) 40 hours/week About the Role :
Join our team as an Italian Customer Service Specialist supporting a leading mobile operator. In this role, you will handle customer inquiries, provide troubleshooting support, and offer exceptional service, ensuring customer satisfaction in every interaction.
Key Responsibilities :
Respond to customer queries via phone, email, and chat Assist customers in troubleshooting issues with mobile services Provide solutions in a timely and efficient manner Follow up with customers to ensure satisfaction Requirements :
Fluency in Italian (C2 level) B2 proficiency in English Good communication and interpersonal skills Basic computer literacy Benefits :
Health Care and additional discounts Comprehensive Training : 2 weeks of training with certified instructors Career Development : Opportunities for professional growth Free online Greek language courses Social Initiatives : Participate in community and corporate responsibility events Modern Workspaces : Enjoy state-of-the-art facilities with relaxing break areas Join a Diversity-focused, Great Place to Work-Certified company Hiring Process :
Application Review Language Online Tests Client Interview Documents Accepted :
EU Citizenship Full-purpose & Specific-purpose Work Permit Card Certificate of Protection (refugees) Start your journey with us today and help customers resolve their issues while enjoying a flexible, remote role in beautiful Greece! Apply now!
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