Customer Service Specialist

EmailThe Candidate will join the In-house Sales Dept. and will manage the commercial Customer Service/Back Office activities with focus on Spanish and German-speaking markets.Responsibilities and activities:Monitoring and managing customer's master data according to the account requirementsManaging the "order to cash flow" process (order collection, entry, managements) ensuring the balance of commercial conditions in cooperation with the sales forceSupporting the customers regarding the status of orders, shipments, commercial returns and any related issues (shipment shortages, wrong deliveries, delays, customer issues etc) in cooperation with Logistics and Credit Collection Dept.Managing the customer's portfolio ensuring the right status of the "back orders".Required skills and behavioral competencies:Bachelor degree in Foreign Languages or EconomicsExcellence knowledge (speaking, writing and comprehension) of Spanish and GermanGood knowledge of Office SuiteStrong relational skillsOrganization and precision, problem solving attitude.The knowledge of a third language is appreciated.Flexibility of working timeCompany canteenExclusive discounts for employeesApply now to discover more about being a Dainese employee!#J-18808-Ljbffr