Customer Service Specialist

Dettagli della offerta

Project : Mobile Operator Location : Athens Greece (Remote) Relocation Package : 2 weeks of hotel accommodation Flight ticket (within the EU) Airport pickup Real estate agency fee covered Language Requirements : Italian : C2 Level (Fluent) English : B2 Level (Intermediate) Salary : Base Salary: 1100 EUR Monthly (paid over 14 months) Performance Bonus: Up to 240 EUR monthly based on performance Working Schedule : Monday to Sunday 09:00 AM 9:00 PM (shifts within these hours) 40 hours/week About the Role : Join our team as an Italian Customer Service Specialist supporting a leading mobile operator.
In this role you will handle customer inquiries provide troubleshooting support and offer exceptional service ensuring customer satisfaction in every interaction.
Key Responsibilities : Respond to customer queries via phone email and chat Assist customers in troubleshooting issues with mobile services Provide solutions in a timely and efficient manner Follow up with customers to ensure satisfaction Requirements : Fluency in Italian (C2 level) B2 proficiency in English Good communication and interpersonal skills Basic computer literacy Benefits : Health Care and additional discounts Comprehensive Training : 2 weeks of training with certified instructors Career Development : Opportunities for professional growth Free online Greek language courses Social Initiatives : Participate in community and corporate responsibility events Modern Workspaces : Enjoy stateoftheart facilities with relaxing break areas Join a Diversityfocused Great Place to WorkCertified company Hiring Process : Application Review Language Online Tests Client Interview Documents Accepted : EU Citizenship Fullpurpose & Specificpurpose Work Permit Card Certificate of Protection (refugees) Start your journey with us today and help customers resolve their issues while enjoying a flexible remote role in beautiful Greece!
Apply now!
Remote Work : No


Salario Nominale: Da concordare

Risorsa: Talent_Ppc

Funzione Lavorativa:

Requisiti

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