Customer Service Specialist

We are looking for a Customer Service Specialist in Rovereto (TN)!

YOUR CHALLENGE WILL BE: Build and develop relationships with customers based on trust and competence; Understand customer needs, provide support with effective handling of requests and complaints; Manage order-in through our computer systems, from which you will also analyse volumes and KPI; Work with internal and external stakeholders to satisfy the needs of client companies. WHO YOU ARE: You are proactive and dynamic; You are a strong team player; You are fluent in English (other languages will be a plus). DO YOU RECOGNIZE YOURSELF? JOIN US IN ARCESE! Arcese Group is a Global Logistics Company, with 70 offices and more than 3,500 employees worldwide. Arcese Group connects the world and offers integrated and sustainable solutions throughout the entire supply chain. We believe in the strength of collaboration and we aim at delivering the best employee experience to our people through Passion, Innovation, Entrepreneurial Spirit, Digital Mindset, and Transformational Leadership.

At Arcese, we believe that recognition, inclusion, and valorization of diversity is the key to creating a safe and inclusive work environment. Our culture, our leadership, our people, all guarantee equal and fair opportunities for everyone at all organizational levels. Contratto di lavoro: Tempo pieno

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