Customer Service Specialist

Dettagli della offerta

Customer Service Specialist - Fixed Term/Tempo Determinato WHY JOIN US

The Zegna Group is one of Italy's most famous family-driven companies, recently listed on the NYSE. Inspired by our founder Ermenegildo's vision and rooted in 112 years history, the brand Zegna designs, creates and distributes luxury menswear and accessories. Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions driven by the awareness that our actions today will shape our tomorrow. With over 500 points of sale, in 80 countries and 6,000 employees worldwide, we're as proud of our people as we are of our products, and we look for talented people that share our passion and commitment to excellence and authenticity.


YOUR OPPORTUNITY

As Customer Service Specialist you will be part of our team to be the point of contact in a B2B environment. You have a caring attitude, understand customer centricity and the ability to translate customers needs into effective solutions.
You are either an accomplished professional or at the start of your career, either way you are a good team player willing to grow in a dynamic environment.


MAIN RESPONSIBILITIES First point of contact for Italian and European customers; Accurate management of customer orders up to fulfilment; Supervise product shipment with reference to seasonal order; Manage commercial correspondence with customers, interfacing and collaborating with Area Manager, Logistic and Accounting Offices; Handling of claims and information requests coming from clients; Reporting Activities; PRINCIPAL SKILLS REQUIRED Communication, Customer Service and organizational skills Computer (Office) skills with proficiency in Microsoft Excel. Fluent English. Any additional language is an advantage. WHO YOU ARE

For this role, we're looking for someone with:
Bachelor's Degree in Languages, Economics; 1+ years experience in similar role; Excellent English and Italian; Excellent written and verbal communication skills; Ability to work under pressure; Problem solving and focus on results; Ability to interact with business functions and customers; Excellent organizational and technical skills; No travel requirement


#J-18808-Ljbffr


Salario Nominale: Da concordare

Risorsa: Jobleads

Funzione Lavorativa:

Requisiti

Sabrina Cerca Una Babysitter O Tata - Lavoro Per Babysitter A Giarre

Mi chiamo Sabrina. Abbiamo un bambino (1 Bambina, 0 anni). Non esitare a contattarmi per fissare un appuntamento.


Da Sitly - Piemonte

Pubblicato a month ago

Addetti Al Servizio Ristorativo _ Ivrea

Adecco S.p.A. ricerca Addetti al servizio ristorativo per la nuova apertura ad IVREA (TO) di un'importante Steakhouse presente su tutto il territorio. La ri...


Da Adecco Italia S.P.A. - Piemonte

Pubblicato a month ago

Addetto Alle Pulizie

NEWSPLENDOR impresa di pulizie ricerca addetti alle pulizie con esperienza, anche nel lavaggio vetrine di negozi. Il candidato ideale è automunito e dispost...


Da Newsplendor - Piemonte

Pubblicato a month ago

Addetti Pulizie

Funzione: addetto alle pulizie Categoria: Operai Generici Inizio previsto: 14/10/2024 Luogo di lavoro: Cameri, Novara Per impresa di pulizie ricerchiamo adde...


Da Adecco Italia Spa - Piemonte

Pubblicato a month ago

Built at: 2024-11-06T01:46:26.041Z