Customer Service Specialist

For our Distribution Department at our Bologna Branch , we are currently looking for a
Customer Service - Distribution
KEY RESPONSIBILITIES
Resolve customer issues and complaints efficiently while ensuring customer satisfaction.
Collaborate with other departments to address customer needs and improve processes.
Coordinate tasks with the logistics team to track shipments and resolve any delivery issues that may arise.
BASIC REQUIREMENTS
High school diploma or equivalent.
Proficiency in both spoken and written English.
Proficiency in Microsoft Office.
Any previous experience in customer service or similar roles is considered a plus.
SOFT SKILLS
Reliability.
Teamworking.
Negotiating.
Customer Orientation.
Problem Solving.
WHAT WE OFFER
Professional career in a fast-growing international company.
Continuous training thanks to the extensive catalogue of courses for technical and soft skills.
Free access to numerous agreements to purchase products, services, and trips at very competitive prices.
Free expert support for your income tax declarations.
Up to 50% reimbursement of any expenses related to your personal sports activities (e.g., gym).
Access to Sanilog, a complimentary health insurance fund for employees in the logistics and delivery sectors.
This announcement is open to all genders in compliance with laws 903/77 and 125/91 and to individuals of all ages and nationalities, in accordance with legislative decrees 215/03 and 216/03.

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