Customer Service Specialist

For our Distribution Department at our Ancona Branch, we are currently looking for a Customer Service Specialist - Distribution
KEY RESPONSIBILITIES
Resolve customer issues and complaints efficiently while ensuring customer satisfaction. Collaborate with other departments to address customer needs and improve processes. Coordinate tasks with the logistics team to track shipments and resolve any delivery issues that may arise. BASIC REQUIREMENTS
High school diploma or equivalent. Any previous experience in customer service or similar role is considered a plus. Proficiency in Microsoft Office. Proficiency in both spoken and written English. SOFT SKILLS
Reliability. Teamworking. Negotiating. Customer Orientation. Problem Solving. WE OFFER
A professional path in an international and rapidly growing company. Continuous training thanks to the extensive company catalogue. Access to dedicated websites to purchase discounted products, services, and trips at very affordable prices. Free assistance for your tax declaration. Reimbursement of your expenses for personal sporting activities (gym) up to 50% of the total amount. Access to Sanilog , a free supplementary healthcare fund. This announcement is aimed at both sexes, pursuant to Italian laws 903/77 and 125/91, and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03.
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