Customer Service & Sales Support International

In order to support our growing company, we are currently looking for a new colleague to enrich our motivated Customer Service & Sales Support Team.**YOUR RESPONSIBILITIES**
- International Customer management
- Full responsibility for the Order-to-Cash process (from order management to invoicing and complaint management)
Management of marketability requirements
- Creation of customs documentation
- Sales administrative related activities
- Suggest and work on improvements to become best in class
- Monitor and optimize operational performance KPIs
- Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning
**YOUR PROFILE**
- High school diploma, Bachelor/Master's degree is an advantage
- 3-5 years' experience in a similar role
- Strong customer orientation
- Passion for multicultural backgrounds and good understanding of processes
- Autonomous, curious, proactive as well as structured and well organized
- Professional knowledge of Excel, SAP and CRM; BI knowledge is an advantage
- Interest on digital developments
- Very good English-knowledge (spoken and written), German and/or Italian is a plus
**OUR OFFER**
- The chance to work in an international environment
- Learning from different cultures and countries
- Engaged, welcoming and dynamic Team
- Continuous training in our Loacker Academy
- Tutoring Program
- Company canteen
**Location: Bolzano (I)**WAS DICH BEI UNS ERWARTET**:
- Internationales Familienunternehmen- Persönliche und fachliche Weiterbilung unterstützt durch eine spezifische Plattform- Jobspezifische, strukturierte und gründliche Einarbeitungsfase- Mitarbeiter Restaurant mit vollwärtiger und gesunder Küche- Flexible Arbeitszeiten und Home Office Möglichkeit (wenn die Stelle es erlaubt)- Und viele knusprige Waffelspezialitäten...**WIR ENTSCHEIDEN UNS FÜR DAS GUTE