Customer Service Operator

We are looking for an Italian-English-and-German speaking Customer Service Operator to be based in Verona Villafranca.Main Functions:Handles incoming calls or inquiries from prospective customers or clients.Assists customers effectively by solving customer disputes.Provides customers additional information or explains services.Discusses products offered and ensures customer satisfaction.Tactfully handles confrontational or stressful interactions with the public.Completes data entry as required.Accurately captures customer information.Requirements:Applicants should be proficient in verbal and written communication (Italian, English, and German languages) and IT competent.Strong communication and negotiation skills.Detail-oriented and accurate.Willing to work on a daily shift basis (Monday-Sunday).
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