Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries.
We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
Our dedicated team ensures that we match the best candidates with the right employers, facilitating successful career opportunities abroad.
We are excited to announce a new opportunity for Italian speakers to join dynamic teams in Greece, focusing on Customer Service roles.
This position offers a fully covered relocation package, allowing you to embrace a new culture while utilizing your language skills.
As a Customer Service Professional, you will engage with customers, resolve inquiries, and enhance their overall experience with clients across diverse industries.
If you're ready to embark on an international career and make an impact, Patrique Mercier Recruitment is here to guide you towards your dream job.
Responsibilities Provide exceptional customer service to clients in the Italian language.
Resolve customer inquiries effectively and efficiently via various communication channels.
Manage customer accounts and provide tailored solutions to meet their needs.
Work collaboratively with cross-functional teams to enhance customer satisfaction.
Document customer interactions accurately in the company database.
Contribute to the development of customer service policies and procedures.
Assist in training new team members to uphold service excellence.
Requirements Fluent in Italian, both spoken and written, with excellent communication skills.
Previous experience in customer service or a related field.
Strong problem-solving abilities and a positive attitude.
Ability to work in a fast-paced environment and handle multiple tasks.
Familiarity with customer service software and tools.
Cultural adaptability and willingness to relocate to Greece.
Team-oriented mindset with a passion for helping others.
Benefits Private Health Insurance Pension Plan Paid Time Off Work From Home Training & Development Performance Bonus