LG Energy Solution is one of the world's largest lithium-ion battery manufacturers for automotive applications, home battery and grid-scale batteries that exhibit the highest levels of safety, performance and reliability. Our advanced battery technology is the product of over 25 years of experience in the development and production of mobile batteries and large format batteries for automotive and energy storage systems. LG Energy Solution's commitment to technology leadership coupled with efficient and high-quality manufacturing processes, secure our market leading position.
This position will be based in Italy.
Primary Job Responsibilities
Performance of 1stanalysis of all regularly returned batteries for getting field issue data for Italy
Parts incoming check (verification of issue information, S/N, issue reg. No., safety
Gathering field issue data for development of new solutions (incl. service partners) and optimization of service (RMA) processes
Project-related coordination/reporting of technical service activities & logistic/inventory status
Providing on-site customer service for the area of energy storage systems inEurope(Residential)
Training of service partners and internal members
Coordination and process control of service partners
Error analysis and elimination of product faults on-site with minimized service lead-time
Preparation/Analysis of field issue status with meaningful action item definition
Professional and Personal Competences
Completed degree in engineering (or sufficient experience of technical area as technician), ideally with a focus on electrical engineering or battery/BMS communication related
Experience in PV system installation basics, battery systems as advantage
Knowledge in the field of renewable energies and experience with various battery inverters or energy and/or battery management systems (EMS / BMS) are an advantage
High voltage work certification would be a plus
Distinctive service and customer orientation
Very good user knowledge in all MS Office programs
Business fluent language skills in Italian and English (Korean, German or other EU language would be an advantage)
Flexibility and willingness to travel (20-40%)
Our Offer:
We offer you a challenging, responsible and varied job in a modern, fast growing, international corporation. You can expect a collegial working environment with flat hierarchies and reasonable scope for action and decision-making. You will receive exciting personal and professional development opportunities as well as competitive basic salary and performance-based compensation, travel allowance, additional food vouchers and daily breakfast. Another advantage is our flexible working time system.
Interested?
If you would like to accept this interesting challenge, we are looking forward to receiving your complete application documents in English, stating your salary expectations and your earliest possible starting date via our online application form.
We are looking forward to getting to know you.