Customer Service Administrator (M/D/F)

Responsibilities: Creation and maintenance of Customer Master Data and Pricing Conditions in the ERP system (SAP) based on inputs given by Sales, to customer requirements, and according to company guidelines.Ensure a proper and accurate customer order entry process from the different sources (automated and non-automated tools), the timely registration in the ERP system, and the correctness of pricing and conditions.Monitor the open items and timely payment of customer invoices and support to identify the root causes of delays.Operate in the ERP system for the solution of commercial and quality claims raised by customers.Ensure prompt, proactive, and cooperative communication with customers by means of any tool (phone, e-mail, web tools, etc.).Support internal Sales and external Sales Agents in own area of responsibility.Minimum Requirements: Successfully completed business education or comparable qualification.Minimum three years of work experience in Customer Service or Logistics.Very good knowledge of MS-Office (especially Excel) and SAP.Ability to work on your own initiative, good interpersonal skills.Process and logistics knowledge to support the customers is required.Very good written and spoken English.Contact Information: Please contact Hana Krsul for further information via ****** or +43 664 9665611.

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