Customer Service Account

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.
Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.Position SummaryWe're looking for a Customer Service Account in Rovereto Location.Main opportunities and challenges:Critical analysis of current processes and tools, aimed at continuous improvement.
Potential reassignment to other departments (i.e.
Logistics).Main ResponsibilitiesResponsible for Order Fulfillment and Logistics processes of assigned customer accounts.Responsible for Customer Forecasting for assigned customers: consistency check of forecast, forecast planning in SAP.Responsible for Customer Master Data of assigned customers.Responsible for the Logistics communication with assigned customers.Participates in the editing of Logistics contracts for assigned customers.Responsible for Price List Update of assigned customers.Job Position RequirementsJob position requirementsEducation: University master degree.Professional background:Even short experiences in well-structured companies is a plus.Fluent in English.Considered as a plus:Fluent in other languages (i.e.
German / French) is a plus.Brilliant in communication.Ability to negotiate.Capacity to work in a Team.Proactive and willing to grow.
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