Customer Marketing Specialist

Job Description

Responsibilities:
Create, analyze and optimize upsell/cross sell processes at each stage of Customer's JourneyWork in close collaboration with Customer Success Specialists to maximise customer satisfaction  Develop e-mail, forms, landing pages and any other content needed for marketing automation processes Coordinate with CM Specialists worldwide
Qualifications

Requirements: Proven experience in upsell/cross sell processes creationAnalytical skills (basic Excel knowledge)Basic graphic design skills (Canva, Photoshop)Italian mother tongue or Full Professional Proficiency (C2)Proven capability to communicate in English (B2)Capability to meet deadlines and work with KPIsCross-cultural communication skills and adaptive thinkingAt least 1 year of experience in Customer Marketing or Marketing Based in Rome or willing to relocate (no full remote)Additional:
Hubspot & Salesforce knowledgeBasic videomaking skills (eg. Powtoon)Beamer or other In-App Messaging tool knowledge

Additional Information

Benefits: Hybrid work (50% remote)An attractive stock option planAn international environment and, as a consequence, the chance to work with other smart CM specialists from our offices in Warsaw, Barcelona, Istanbul, Brazil and Mexico CityGrowth opportunities with the Company