Customer Care (Conference) Specialist - Temp

Chorus Call, Inc. is a leader in worldwide audio and video conferencing, offering a full range of audio and video multipoint teleconferencing services to the international market. Satellite locations include Switzerland, Italy, South Africa, Greece, Australia, Canada, Germany and India. Chorus Call seeks an individual on a temporary basis to manage virtual meetings, process reservations, and provide customer service. Full time hours will be required during peak seasons, which occur in specific weeks of January – February, April – May, July – August, October – November. Work may also be available during non-peak seasons. Responsibilities Setting up and managing virtual meetingsProcessing customer reservations and inquiriesWorking with satellite offices to coordinate high profile eventsEstablishing a good rapport with customersHandling customer service requestsParticipating in customer-focused teamsCross training in other departmentsRequirements Bachelor's DegreeGood phone presenceExcellent verbal/English skillsGood interpersonal and organizational skillsCustomer service / call center / help desk experience preferredPC/Windows basic skills requiredKnowledge of a second language [Spanish or Portuguese] a plusChorus Call, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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