Customer Care Associate (M/F/D)

To expand our team at the Cesena branch, we are looking for a
Customer Care Associate (m/f/d) Main responsibilities: Managing commercial relationships with clients Entering orders into the system and checking delivery outcomes Preparing SPOT rates and organic offers Providing advance communication for the organization and coordination of shipments Handling and resolving issues, delays, and discrepancies Collaborating with operational departments and the sales team
Required profile: Experience in the field as an operations or customer care / back-office associate Strong communication and interpersonal skills Excellent organizational abilities Flexibility and problem-solving skills Good time management and ability to work under pressure Proficiency in MS Office Good command of English
What we offer: Meal vouchers Company welfare benefits Healthcare services Training opportunities and skill development A young and dynamic work environment
We offer an interesting and varied job in a dynamic company operating in the international market.
If you are passionate about customer service and want to work for a company that is constantly evolving, like Gruber Logistics, send us your updated CV.

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