Crm Support Specialist

Dettagli della offerta

Italia Gas e Luce, a power and gas supplier operating in the Italian green energy sector, is undergoing explosive growth.
Our Company offers a multicultural, innovative, and dynamic work environment.
The CRM Support Specialist helps the Manager in handling the communication between our Company and our Business Partner who provides us with the CRM we use internally, making sure that the tickets and projects assigned are handled properly and within the deadline.
All the below tasks can be learned easily even if you are lacking the specific experience; we will train you if you have the key components.
Meaning, you are open-minded, intelligent and willing to learn and work.
That's all you need to perform well in this position!
Here are some of your future tasks:
Learn the structure and the functions of the software platform to support our StaffCollaborate in training of new employees on the correct use of the CRMLearn how to handle malfunctions reported by the StaffHelp to handle our ticketing system as the main channel of communication between our Company and the software provider.Be involved in the new implementation cyclesBe in direct communication with the Managers of each departmentRequired Knowledge and Skills: Fluent in English and ItalianProblem-solving skillsAbility to respect schedules and deadlinesFull time employee contract Seniority levelEntry level
Employment typeFull-time

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Salario Nominale: Da concordare

Risorsa: Jobleads

Funzione Lavorativa:

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