Marketing
Milan, Italy (Main Office)
Permanent
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Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We move fast, value autonomy and ownership, and are always looking for new ideas.
The role We're looking for a Junior CRM Associate in the Deliveroo Italy marketing team, reporting to the CRM Manager in Italy. This role will help plan and implement marketing activities on all our CRM properties (e-mail, in-app placements, etc.). A successful candidate will be an entrepreneurial, independent brand-builder with a passion for marketing, growth, and loyalty campaigns.
Responsibilities To make us the most known and relevant food delivery service in Italy, the role will be responsible for:
Working closely with local and central teams to plan and execute marketing activities. Executing effective in-app marketing experiences (banners, pop-ups) and using email and push notifications to engage customers. Implementing our CRM agenda with local and national campaigns to drive customer loyalty. Tracking activities to report results to the CRM Manager and other stakeholders, driving continual improvements. Requirements 1 year of experience in marketing, growth marketing, CRM departments, or marketing agencies. Highly skilled in English, both written and spoken. Basic knowledge of HTML. Detail-oriented with strong planning and organizational skills. A self-starter comfortable with constant change. A creative problem solver with analytical thinking skills. Life at Deliveroo We are a growing team, looking to answer some of the most interesting questions out there. We move fast, always seeking new ideas, and maintain transparency about our decisions.
Benefits and Diversity At Deliveroo, we prioritize the welfare of our people, offering great benefits in health, finance, and more. We believe in a diverse workplace that represents the world we live in.
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Benefits Free Deliveroo Plus subscription. Flexible working hours and location. Competitive Parental Leave Policy. Work-from-home kit. Employee Assistance Programme. Access to learning and development resources. Annual leave and public holidays (increases with tenure). #J-18808-Ljbffr