Crm & Loyalty Support (Internship)

CRM & Loyalty Support (INTERNSHIP) Position Summary The successful intern will support the CRM team in managing loyalty campaigns: email, push notifications, banners, and in-app news.
Duties include liaising with all internal stakeholders, supporting briefing and managing external agencies, monitoring and assessing campaigns through appropriate KPIs, and ensuring the respect of deadlines and objectives.
Role and Responsibilities These are the main tasks: Supporting the development and management of marketing and communications campaigns; Supporting the execution of the CRM strategy, particularly for loyalty properties, in all phases of the lifecycle; Supporting all divisions to reach their targets related to sales, loyalty, and customer experience; Providing reporting to all stakeholders across business functions.
Skills and Qualifications BSc/MSc in Marketing.
Excellent communication and project management skills (verbal, written, and presentational).
Fluent in English.
Knowledge of loyalty program logic and processes.
Multitasking attitude, organizing and prioritizing skills, ability to work under pressure in a tough and dynamic context.
Ability to work in a team, flexibility, and adaptability in a fast-changing environment.
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