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As part of our busy EMEA credit team, the right candidate will be responsible for all aspects relating to their ledger by taking full ownership of their assigned accounts. We believe in strong relationships with all departments and customers so that cash is collected and allocated on time, risk minimized, queries resolved and ultimately orders released as quickly as possible. We value teamwork and want to ensure that our teams are prepared and motivated to face the day-to-day challenges of the job by providing a good work life balance and strong emphasis on our team and company culture. Some reporting is also required.
KEY ACCOUNTABILITIES Proactively ensure that customers pay amounts owed to the company before or on the due date minimizing past due at every opportunity and maximizing cash flow. Work to build strong relations with the Customer Service team, Sales and various Brand teams ensuring queries are minimal and resolved in a timely manner. Attend meetings with the brand teams to update on any credit issues and identify potential risks as early on as possible. Ensure compliance with the company credit policy, business processes and Sarbanes-Oxley requirements. Review financial information, credit reports, customer pay history, etc. to recommend appropriate credit limits for assigned accounts. Prepare periodic and ad-hoc reporting including held order release and bad debt reports for management and the business, as requested. Work closely with our cash app analyst to allocate and bank all cash received into the business accurately where needed. Work closely with our Credit risk analyst in charge of master data to maintain the customer records as required. Identify and recommend opportunities for improvement in existing procedures and processes consistent with company policies and procedures. Provide support and analysis for special projects, as needed. Perform other duties as required / assigned by manager. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Minimum 1-2 years' experience in busy credit control department. SAP knowledge preferred but not essential, good Excel skills. Good analytical ability. Works well under pressure, follows through on commitments and meets deadlines. Well organized and able to manage priorities. Flexible approach to work. Excellent communication skills. Good team player. WORKING CONDITIONS Hybrid with the possibility to work some days from home or in our newly refurbished offices, good work life balance.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
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