Credit Collector Specialist Who We Are - TeamSystem is a tech company that has been shaping the digital landscape in Italy for over 40 years.
We are a leader in Europe in the field of digital solutions and services for businesses of all sizes and sectors.
We help companies grow, improve their processes, and become more competitive in the market.
What We Do - We are the reference company in Italy for Digital Innovation, serving the most important organizations in the Italian economic landscape.
We offer innovative products and services in areas such as ERP, CRM, HR, Electronic Invoicing, Digital Payments, Business Intelligence, Cloud, and much more.
Our Mission - To bring digital solutions to every business, thereby creating value for our clients and for our people.
We aim to be a tech company of excellence, innovation, social responsibility, and ethics.
We're looking for an outstanding Credit Collection Specialist for our Group Credit Management Team within the Finance & Administration function.
Role Overview: Monitor the firm's accounts receivable and identify overdue accounts.
Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Resolve customer issues and complaints concerning billing.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Requirements: Bachelor's degree in law, business administration, or related field Minimum of three years of experience in credit and collection management, preferably in a similar industry Strong knowledge of credit and collection principles, practices, and regulations Strong negotiating skills Excellent analytical, problem-solving, and decision-making skills Effective communication, negotiation, and interpersonal skills High level of accuracy, attention to detail, and organizational skills Ability to work under pressure and meet deadlines Proficiency in Microsoft Office Fluent in Italian and English, both written and spoken What We Offer: WELL-BEING: We are among the first Italian companies to adopt the short week model.
DIVERSITY AND INCLUSIVITY: We promote an open, collaborative culture that respects differences.
FLEXIBILITY: Smart working is an integral part of our Way of Working (WoW).
DEVELOPMENT AND GROWTH: We value individual talent and the desire to enhance the technical and leadership skills of our people.
IMPACT: We are committed to generating value for our clients and partners, aware of our social and environmental responsibility.
Work Location: Milano This announcement is open to candidates of any gender (D.Lgs 198/2006).
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