TeamSystem Group is one of the European leaders in management / ERP software and training services company.
We're a Tech Company with a focused vision on innovation and digitalization: we serve more than 2 millions of customers and our cloud services manage around 30% of all Italian electronic invoices.
We're looking for an outstanding Credit Collection Specialist for our Group Credit Management Team within the Finance & Administration function.ABOUT THE ROLE:A credit collection specialist is responsible for ensuring that their company receives all necessary payments from debtors.
Their duties include monitoring accounts payable statements to identify debts owed to their company, contacting customers or business partners to notify them of overdue payments and documenting debts collected.Duties and ResponsibilitiesMonitor the firm's accounts receivable and identify overdue accounts;Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments;Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers;Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer;Resolve customer issues and complaints concerning billing;Submit regular reports on the status of unpaid accounts and any repayment progress.Skills and QualificationsBachelor's degree in law, business administration, or related field;Minimum of three years of experience in credit and collection management, preferably in a similar industry;Strong knowledge of credit and collection principles, practices, and regulations;Strong negotiating skills;Excellent analytical, problem-solving, and decision-making skills;Effective communication, negotiation, and interpersonal skills;High level of accuracy, attention to detail, and organizational skills;Ability to work under pressure and meet deadlines;Proficiency in Microsoft Office;Fluent in Italian and English, both written and spoken.WHAT WE OFFER:@TeamSystem we know that People are our competitive edge.We offer a wide range of benefits: flexible working time, smart working supported by a smart working tool pack, Friday noon-off, training paths, talent development, wellbeing, meal vouchers, innovative and multifunctional place of work, welfare, health fund also for member of your family.Our vision is carrying the digitalization in every business, and we think we could get this important goal thanks to our being innovative, our entrepreneurship and sense of inclusivity.That means we are open to find best talent to keep our organization leading and innovative, no matter which is your gender, race, sexuality, religion or a secret aversion to black cabbage crips.
All we need is your entrepreneurship, your learning agility and your passion for innovation!
