**Hungry for a challenge?
**
Our mission?
To empower every food moment around the world, whether it's through customer service, coding or couriers.
**About this role**:
As a Courier Coordinator, you'll be the key contact for our 'Scoober' Florence fleet.
You, as a natural leader, are able to help ensure things run smoothly for them.
If anything is stopping them from hitting the road, you're able to solve issues and answer their queries.
You are responsible for the performance and success of your fleet !
These are some of the key ingredients to the role:
- Hire new couriers and onboard them, explaining the delivery best practices
- Manage your fleet and make them grow, ensuring your couriers are top performers in your city !
- Resolve issues encountered in your cities (with couriers, restaurant partners etc.
)
- Ensure the city and your fleet meet service level agreements and profitability objectives day by day
- Work in a logistic hub in the centre of Florence : take care of inventory, logistic flow and overall hub management.
**What will you bring to the table?
**
- 1+ years' experience in a relevant\similar role
- Fluent level of Italian and good English knowledge;
- Effective communicator (written & verbal) with an eye for detail and a resilient approach
- Available to work on shifts and night shifts (until 23:30), including weekends and evenings
- Competent PC user with the ability to multitask/toggle between multiple systems with ease
- Embraces ownership and accountability
- Great teammate, willing to share and adopt ideas and best practice with professionalism and respect
**At JET, this is on the menu**:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers.
Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
**What else is cooking?
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Want to know more about our JETers, culture or company?
Have a look at our career site where you can find people stories, blogs, podcasts and more JET morsels.