Your life on board:
You will be fully aligned to the Company revenue strategy acting as a focal point to illustrate and propose services and products offered onboard to meet the different needs of guests.
Demonstrate your passion:
You will scout potential customers by using a push and pull strategy and directly sell products and services or pivot guests towards different business owners to support and increase their performance.
You will know the guest mix, the complete onboard offer, and use suitable storytelling to let guests discover the onboard offer, generating a desire to experience something new and increasing their spending willingness.
Getting Things Right:
You will present at different touch points around the ship, boosting the onboard revenue through cross selling and up selling techniques.
Safety First:
As a company values Ambassador, you will fully represent the company culture and W.I.D.E.R. Traits.
What makes you unique:
You have indulged your passion by obtaining a Secondary school diploma or degree in tourism, languages, or humanities.
You have at least 1 year of previous experience in Retail/Sales with good interpersonal skills.
You have a good command of the English language at least at C1 level and Italian language at least at C1 level, plus an additional European language within French or Spanish at level B2.
You have time management and planning capabilities, internal customer orientation, good communication skills, and stakeholder management.
Why Costa:
Welcome to a world of extraordinary adventures as a Costa crew member! We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation.
During your free time, dive into our fantastic crew facilities, like the gym, crew beach, and crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.
Diversity and Inclusion:
Costa is like a world within a world. This is a place where you will always be supported, respected, and valued. We are an extraordinary melting pot of different backgrounds, experiences, ages, and cultures. Each of us brings unique insights and perspectives.
Costa is a global community where everyone belongs.
Take your career to the next level. Bring your ambitions to life.
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