THE COMPANY Maka blends communication with creativity to provide the language solutions and tools that drive growth and change.
Maka Language Consulting is a full-service multilingual communication solutions provider based in Milan. We are known for corporate language training, multilingual content creation and management, exclusive interpreting and translation services, and customized language solutions. Our consulting approach to language services has made us a top choice for Fortune 500 companies and leading global brands. Our clients include prestigious international companies and renowned made-in-Italy brands seeking high-quality boutique-level service for their growth.
At Maka, we foster a positive work environment that promotes inclusion, personal development, accountability, and teamwork.
THE ROLE Our Maka team is expanding, and we are looking for a Content & Localization Project Manager in our Milan office.
In this role, you will be an important member of our Language Services Team, and you will participate in various steps of language management for diverse business projects, gaining hands-on experience in the dynamic field of technology-driven language solutions.
Please note that proficiency in English at a C1 level or equivalent is essential for this role.
YOUR RESPONSIBILITIES Project Management Receive, manage, track, and deliver multilingual content & localization projectsContribute to AI and MT processesAnalyze client requests and requirements, create briefs & allocate workloadMeet with clients and teams regularly for training, review, and status updatesPrioritize and schedule translation assignments, set up workflows, and manage processesManage projects in accordance with strict QAReview original copy, translations, and transcreations for quality against briefIdentify areas of improvement in processes and servicesIdentify new business development opportunitiesBring your skills, motivation, and curiosity to the tableQuality Control Review original copy, translations, and transcreations for quality against briefConduct quality control on generative texts to uphold linguistic excellence and accuracyMaintain a keen eye for detail to ensure outputs align with established standardsTerminology Management Maintain and align glossaries, term bases, and style guides to support consistent linguistic outputAI/MT QA Perform quality assurance on AI/MT content to enhance overall translation qualityCollaborate with the team to implement improvements based on feedback and evaluationVendor Management Evaluate and select new vendors involved in language-related projectsBuild and maintain positive relationships with external vendorsCollaborate with vendors to ensure seamless communication and project coordinationMUST-HAVE REQUIREMENTS: Proficiency in English (C1 level or equivalent) to deal with international clients and colleaguesTech-savvy and tech curious2+ years of experience in Translation/Localization Project Management2+ years of experience managing international clientsExperience in Copywriting, E-Commerce, Transcreation, Localization, Digital Marketing projectsExperience in Machine Translation projectsExperience in AI-generated text projectsUniversity DegreeExcellent linguistic and numeracy skillsExcellent communication, networking, and interpersonal skillsCustomer service orientedKnowledge of CAT/AI tools and Business Management SystemsAbility to multitask, set priorities, and coordinate complex projectsHighly organized and detail-orientedProactive decision-making and problem-solving skillsStrong time management skillsPersonal growth and career-orientedNICE-TO-HAVE REQUIREMENTS: Proficient in a language other than English and ItalianOverseas work or study experienceMulticultural background, and at ease with international teams and clientsDiversity and Inclusion Maka is an equal opportunity employer. Diversity & Inclusion is part of our DNA and critical to our success. We recruit people from all over the globe and from all walks of life. Our differences make us whole and then some. Diversity is the power behind global growth.
Contract terms Our headquarters are in Milan.
To join our team, send your CV, cover letter, and any portfolio work to ****** with the subject "Content & Localization Project Manager_2025" telling us why you'd be a great fit!
The initial contractual framework and the corresponding compensation will be aligned with the experience of the selected candidate.
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