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Position Information Posting Number: 20245211V Position Title: Conference Assistant 1 Posting Type Student Hours/week: 10-12 Eligibility: Work study preferred but open to all students Semester 2024-2025 Academic Year Location Galberry Hall Detailed Work Schedule 10-12 hours per week Number of positions: 1 Department: 508-Office of Conference Services Contact Name: Kathleen Sinnott Contact Phone/Extension: 610-519-7580 Position Summary Information Job Description Summary: ? Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors ? Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs ? Assist external clients with inputting event requests through scheduling system ? Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event ? Answer questions from guests, vendors, and campus constituents in a timely manner ? Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams ? Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve ? Communicate with campus partners regarding events ? Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events ? Research prospective clients to ensure all guests are inline with University mission ? Assist Full Time staff with development of client databases ? Conduct customer feedback surveys with the intention of helping grow the department and develop services ? Continue to improve office organization and create resources to streamline existing processes ? Assist full time staff with any additional Auxiliary Services projects and tasks ? Other duties as assigned Requirements: ? High School Diploma? Enrolled Villanova Student ? 1 year of OCS summer experience? MS Office experience? Ability to understand and learn new software Additional Information: Solid work ethic, can perform manual labor, have hospitality industry/customer service skills and experience, and a demonstrated ability to interact/work well with others.
Excellent verbal and interpersonal skills and a strong commitment to customer service.
Physical Demands Summary: All employees of Conference Services: Ability to lift/push/pull 25-45 pounds.Ability to stand for extended periods of time.
Wage Rate: $15.00 per hour Posting Detail Information Closing Date (11:59pm ET): 09/13/2024 Open Until Filled No Posting Specific Questions Required fields are indicated with an asterisk (*).
* Are you currently a registered Villanova student?YesNo * Are you eligible for work study?YesNoI don't know * Have you ever worked on campus before?
If "Y", what department and semester/year?
(Open Ended Question) * What is your availability (days, times)?
(Open Ended Question) * Do you have a valid driver's license?YesNoHow did you first hear of this employment opportunity?Higheredjobs.comLinkedInGlassdoorChronicle VitaeAcademic KeysPA CareerLink/JobGatewayProfessional Affiliation/Trade WebsiteDiversity Association/Publication WebsiteAdvertisement in Academic or Professional PublicationReferred by a current employeeReferred by a friend, family member, or former employeeHeard about it at a conference or career fairBrowsing the Villanova websiteCabrini University employeeOther * Are you currently enrolled as a college student?YesNo Optional Applicant Documents: Required Documents Resume / Curriculum Vitae Optional Documents Cover Letter / Letter of InterestLetters of Reference (uploaded by applicant) #J-18808-Ljbffr