Community Manager - Resident Operations Manager

As a Community Manager with Hines, you will be in charge of welcoming new tenants to their new home and assisting them with the required procedures throughout their rental period. The Community Manager plays a critical role in the success of our communities.

You will coordinate all functions essential to delivering first-class service to our residents through a mix of directly employed staff and external contractors.

RESPONSIBILITIES: Manage and supervise the organizations of Commons Spaces and Services: i.e. organizing events and activities, booking some areas inside the Property Assist with operational and commercial responsibility for the residence Ensure a warm, welcoming environment to tenants and visitors to the site Respond to tenant queries and maintenance issues throughout the rental period Ensure your site is a safe environment in which to live and work Prompt collection of rents and controlling the budgetary targets for the site Support tenants in their daily activities and ensure excellent customer service assistance Concierge activities Handle complaints and specific customers' requests Undertake inspections of the units when needed Undertake routine safety inspections and updating the web-based safety management system Contratto di lavoro: Tempo pieno, Tempo indeterminato

Retribuzione: €25.000,00 - €28.000,00 all'anno

Termine per l'invio delle candidature: 25/09/2024

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