Reporting LinesThe Communication Officer (Knowledge Services) reports to the Senior Communication Officer/Head of Publications Branch and the Publications and Communications Officer, in the Editorial and Marketing Team.Technical FocusMedia relations, internal corporate communications, multimedia production, knowledge management, publications and external communications.Key ResultsContribute to the development and strengthening of internal and external communications, multimedia production, web content, media-relations and publishing activities of the Organization.Key Functions• Researches and analyses technical, social, economic, environmental, institutional and technology-related information, data and statistics and/or related policy issues to support internal and/or external communication.• Produces/drafts a variety of information and reports as well as inputs for communication-related documents, multimedia products, and online content.• Devises, implements and monitors communications strategies and provides day-to-day support for strategic outputs.• Designs and develops new media outlets/assets to increase brand visibility and maximize impact on communication platforms.• Establishes, develops and maintains working relationships with key media organizations, journalists and other relevant strategic partners as part of external communication activities in order to raise the visibility.• Collaborates in the development of improved/updated tools, systems, and processes.• Participates in multidisciplinary teams and/or leads working groups/teams; collaborates and coordinates with other Divisions/Offices/Centres on work groups and committees and promotes best practices as they relate to communications.• Promotes knowledge sharing and best practices at international meetings and conferences and influences partners in stakeholder consultations.Specific Functions• Participates in the publishing activities and leads the knowledge services team, including supervision of staff.• Monitors and reviews the workflow for FAO's Publication Workflow System, proposing activities to improve the quality control process while ensuring the highest quality for FAO publications.
• Promotes the FAO Knowledge Repository as the official open repository of the Organization providing access to all of its publications and knowledge products; ensures compliance with best practices in publishing, knowledge dissemination and accessibility.
• Supports the publication governance mechanism, participates in task forces and contributes to the implementation of decisions made by the FAO Publications Board.• Monitors the activities related to copyright and logo: (a) leads the team; (b) provides guidance and trainings to the Organization on logo use and on rights and licenses, ensuring that co-publications agreements are prepared when needed; (c) reviews complex requests which require negotiation with external partners.• Participates in the development of a framework to monitor and measure the impact and value for money of FAO publications.• Provides user guidance on knowledge services, including guidelines, training and support across FAO.• Promotes FAO's open access policy and multilingualism policy, enhancing dissemination of FAO's knowledge to a wide range of target audiences.______________________________________________________________________________________________________CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWINGMinimum Requirements• Advanced university degree in communication, social science, journalism, political science or a related field.
• Five years of relevant experience in communication, public information, journalism and international relations.• Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).Competencies• Results Focus• Teamwork• Communication• Building Effective Relationships• Knowledge Sharing and Continuous ImprovementTechnical/Functional Skills• Academic degree in the field of library science is considered an asset.• Work experience in more than one location or area of work, particularly in field positions.• Extent and relevance of experience in the field of communication services for prominent organizations, particularly at the international level.• Extent and relevance of experience in drafting high-quality written materials for a wide variety of audiences.• Understanding of FAO policies and programmes is considered a strong asset.• Demonstrated ability to manage requests related to copyright, use of logo and co-publications agreements.• Demonstrated ability to negotiate with internal stakeholders and external partners in the field of publishing and knowledge services.• Understanding of publications metrics and impact indicators is considered a strong asset._________________________________________________________________FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency._________________________________________________________________ GENERAL INFORMATION Extension of fixed term appointments is based on certification of performance and availability of fundsFAO reserves the right not to make an appointment.Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
CONDITIONS OF SERVICE A competitive compensation and benefits package is offered.
For information on UN salaries, allowances and benefits, click on the following link: Other benefits, subject to eligibility, include:• Dependency allowances• Rental subsidy• Education grant for children• Home leave travel• 30 working days of annual leave per year• Pension fund entitlements under the UN Joint Staff Pension Fund• International health insurance; optional life insurance• Disability protection FAO encourages a positive workplace culture to increase inclusivity and diversity within its workforce.
FAO applies measures in which all staff members contribute equally and in full to the work and development of the Organization.
This includes: • elements of family-friendly policies• flexible working arrangements• standards of conduct._________________________________________________________________________________________________ ______________________________________________________________________________________________________
