COMMIS DE CUISINE - GRAN MELIA' PALAZZO CORDUSIO Area: Food & Beverage
Location: Milano, IT
"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
Because belonging to the great Meliá family is being VIP You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you.
MISSION: Participates in the preparation / regeneration and presentation of meals made in the kitchen assigned to them, efficiently performing their duties, always complying with the quality standards and recipes defined for each of the dishes, paying special attention to creativity, composition, seasoning and presentation to ensure the satisfaction of both guests and customers, earning their recognition and a preference for hotel food.
OPERATIONS Participates with certain independence and responsibility in preparing dishes under the supervision of their immediate superior. Makes basic food preparations and any other food preparations assigned to them.Prepares and/or completes dishes for which they have received appropriate training.Keeps cold stores and refrigerators in their area tidy and well-organised to ensure the correct use of products.Checks that they have all the equipment and products required to do their duties, managing them appropriately to avoid waste and any losses.Performs all the duties assigned by their immediate superior in an efficient and timely manner, complying with all the defined specifications and procedures.Handles all operating equipment with extreme caution during transportation to avoid accidents, spillage or breakages, complying at all times with safety regulations.Complies with cleanliness and hygiene procedures and standards in the performance of their work, ensuring the quality and reliability of the dishes prepared.Ensures that the products used in preparations meet the quality, quantity and performance standards, reporting any anomaly or defects to their immediate superior.Immediately informs their superior of any issues that occur during their work that may affect service.Implements all the instructions and work assigned to them by their immediate superior as well as the responsibilities the position requires.Complies with the HACCP criteria defined by the company.CUSTOMER EXPERIENCE Be knowledgeable of the Brand philosophy and comply with the standards, operational and identity manuals that apply to their department.Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.Deal with customer incidents, communicating the actions taken to the person in charge. Escalate the incident to the person in charge if a solution cannot be found.Be knowledgeable of the Voice of the Customer goals and to execute the necessary actions to achieve them.Support their manager with the Sensory Architecture established for their areas.Be knowledgeable and promote the hotel's services and facilities as well as the entertainment programme, experiences and events.HEALTH & SAFETY// HEALTHY WORKPLACE Be knowledgeable of the hotel's evacuation plan.Be knowledgeable of the personal protective equipment and use it correctly.Be knowledgeable of the methods, work procedures and risks inherent to their activity.Assume the responsibilities assigned in the Occupational Health and Safety Management System Manual.REQUIREMENTS University degree and/or higher qualification in Tourism; training in Gastronomy/Culinary arts.Local language (depending on the geographical location of the property) and advanced English.Knowledge of cutting, trimming, handling and manipulation of whole pieces of meat.Knowledge of food handling, hygiene and food safety.Keeping up to date with kitchen trends.Proficient in Office package and tools related to the position.Knowledge of hotel operations.Minimum 1 year experience in a similar position in 4 and 5* hotels.At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. If you want to be "Very Inspiring People", follow us on:
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