Professional level sales position capable of supporting advanced functions on the commercial side of the business.
Position is responsible for profitable growth of the commercial business via customer retention and growth.
Position partners with GM to manage Team Members.
The role has expert knowledge of automotive system and part knowledge.
The role has the ability to source from numerous places including special order, FDO, second source, etc.
The role has the ability to direct the drivers to ensure timely and accurate delivery.
Position is full time.
Primary Responsibilities Maintain commercial customer relationshipsProvide GAS2 selling experience commercial customersAchieve personal/store sales goals and service objectivesProvide day-to-day supervisory support for Team MembersCollaborate with GM on coaching and developmental needs for Team MembersDispatch drivers ensuring delivery standards are achievedBuild and maintain a network of second source suppliersSecondary Responsibilities Maintain core bank and commercial returnsMaintain commercial credit accountsPartner with GM to ensure proper driver coverageSuccess Factors Friendly communicationAbility to locate and stock partsSafety knowledge and skillsOperating inventory systems and store equipmentParts and automotive system knowledge skillsOperating POS and Parts lookup systemsASE P2 certified or ASE ready equivalentAdvanced solution, project and product quality recommendation abilityAbility to source from numerous places including special order, FDO, second source, etc.Advanced selling skills for commercial customersAbility to multi-task and remain organizedEffective communication, listening and problem solving skillsEssential Job Skills Necessary for Success as a Commercial Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and managementAbility to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondenceUnderstand and execute instructions furnished in written, oral, or diagram formSuccessfully complete the Parts Knowledge AssessmentUse basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsUse Microsoft software effectively (Word, Excel required)Strong organizational skillsUnderstand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)Ability to work an assortment of days, evenings, and weekends as neededPrior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferredProven sales ability with past experience in fulfillment of customer transactionsFormal or informal experience leading teams, including supervising daily tasks, and working together to achieve goalsEducation High school diploma or general education degree (GED)
Certificates, Licenses, Registrations ASE certification preferred, but not required
Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.
The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.
The noise level in the work environment is usually moderate.
Position is eligible for sales commission based on individual or store performance.
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