Coating Advisor

Join a global company where the employees are truly passionate about delivering the best in everything they do. Become part of Hempel's growing & diverse team. We are seeking for you, our new Coating Advisor for Hempel. You will enhance customer value by providing technical solutions for coatings and corrosion protection. Your enthusiasm for offering advice and training throughout the coating process will complement our best-in-class products, instilling confidence in end users.
You will have the outstanding opportunity to report directly to our Service Operations Manager, be based in Naples, Italy and liaise with other colleagues from all over the world.
What you can look forward to in this role: Provide technical assistance to customers in order to solve technical issues.Provide service to customers as required and as agreed regarding surface treatment and paint application.Observe the rules of Hempel specifications.Observe the rules of Hempel quality.Work according to Hempel Coating Advisor's Safety Handbook. Key task Provide pre-sales and /or post-sales technical support to customers, including testing and maintaining products, equipment, and services.Evaluate and recommend new products or equipment upgrades that will meet customer needsMonitor and resolve recurring problems to ensure on-going customer satisfaction.Train customers on the features and application of the products they purchase if needed.Provide support to sales force regarding the technical aspects of the company's products and / or services.Ensure completion of needed reports.Follow all guidelines and Group procedures regarding Health & Safety and Environment. What does it take to become our new team member? University degree or equivalent in Chemistry/ engineering would be valuable but not essential.Previous experience as technical service representative would be appreciated.FROSIO/NACE certification preferably but not required.Knowledge of the paint sector preferably but not required.Able to communicate in a clear and consistent way – both verbally and in writing in Italian and English. Other language would be valuable Shape your future! We strive to create the right conditions for personal and professional development. Attractive salary and excellent compensation and benefits package are also part of the advantages of being part of our team.
Join a global company where the employees are truly passionate about delivering the best in everything they do.
Application and further information To apply for this position, please submit your CV in English via our recruitment system by clicking the link 'Apply'.
More About Hempel At Hempel, you are invited to join a team of dedicated individuals and become part of a global community with 7,500 colleagues around the world. 
We are committed to promoting a workplace that values unique backgrounds, perspectives, and talents. Creating an inclusive environment where each employee can bring their authentic selves to work is crucial for our success in shaping a brighter future with sustainable coating solutions. 
We recognize that our journey must be persistent. We are dedicated to continually developing and improving our efforts and have a variety of programs and initiatives such as a global 16 weeks paid parental leave policy from day one, Inclusive Leadership Training, a Diversity, Equity, and Inclusion Council, an internal Women's Network, and mandatory Anti-Harassment Training. This is not a complete list, but essential in ensuring that every employee feels the responsibility of protecting our inclusive culture by treating each other with respect. 
#Hybrid
Join a global company where the employees are truly passionate about delivering the best in everything they do. Become part of Hempel's growing & diverse team. We are seeking for you, our new Coating Advisor for Hempel. You will enhance customer value by providing technical solutions for coatings and corrosion protection. Your enthusiasm for offering advice and training throughout the coating process will complement our best-in-class products, instilling confidence in end users.
You will have the outstanding opportunity to report directly to our Service Operations Manager, be based in Naples, Italy and liaise with other colleagues from all over the world.
What you can look forward to in this role: Provide technical assistance to customers in order to solve technical issues.Provide service to customers as required and as agreed regarding surface treatment and paint application.Observe the rules of Hempel specifications.Observe the rules of Hempel quality.Work according to Hempel Coating Advisor's Safety Handbook. Key task Provide pre-sales and /or post-sales technical support to customers, including testing and maintaining products, equipment, and services.Evaluate and recommend new products or equipment upgrades that will meet customer needsMonitor and resolve recurring problems to ensure on-going customer satisfaction.Train customers on the features and application of the products they purchase if needed.Provide support to sales force regarding the technical aspects of the company's products and / or services.Ensure completion of needed reports.Follow all guidelines and Group procedures regarding Health & Safety and Environment. What does it take to become our new team member? University degree or equivalent in Chemistry/ engineering would be valuable but not essential.Previous experience as technical service representative would be appreciated.FROSIO/NACE certification preferably but not required.Knowledge of the paint sector preferably but not required.Computer skills (MS programs).Able to communicate in a clear and consistent way – both verbally and in writing in Italian and English. Other language would be valuable Shape your future! We strive to create the right conditions for personal and professional development. Attractive salary and excellent compensation and benefits package are also part of the advantages of being part of our team.
Join a global company where the employees are truly passionate about delivering the best in everything they do.
Application and further information To apply for this position, please submit your CV in English via our recruitment system by clicking the link 'Apply'.
More About Hempel At Hempel, you are invited to join a team of dedicated individuals and become part of a global community with 7,500 colleagues around the world. 
We are committed to promoting a workplace that values unique backgrounds, perspectives, and talents. Creating an inclusive environment where each employee can bring their authentic selves to work is crucial for our success in shaping a brighter future with sustainable coating solutions. 
We recognize that our journey must be persistent. We are dedicated to continually developing and improving our efforts and have a variety of programs and initiatives such as a global 16 weeks paid parental leave policy from day one, Inclusive Leadership Training, a Diversity, Equity, and Inclusion Council, an internal Women's Network, and mandatory Anti-Harassment Training. This is not a complete list, but essential in ensuring that every employee feels the responsibility of protecting our inclusive culture by treating each other with respect. 
#Hybrid
Application due
2024-07-14 Seniority Level
Associate Job Functions
Consulting, Product Management, Quality Assurance Industry
Chemicals
Across the globe, Hempel's coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity. About Us Hempel is a world-leading supplier of trusted coating solutions working with customers within the decorative, marine, infrastructure and energy industries. Our purpose is to shape a brighter future with sustainable coating solutions, and being owned by the Hempel Foundation gives us the stability, means and purpose to deliver lasting, positive change in the world.
The Hempel Group is the owner and parent company of Crown Paints, J. W. Ostendorf, Renaulac, Wattyl and the Neogard brand.

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