Club Manager

The 7Pines Resort Sardinia is looking for a Club Manager Main tasks: Supervise and manage the daily operations of the assigned outlet; Train and develop staff; Ensure customer satisfaction by providing high quality service; Schedule and organise staff to maintain a smooth workflow; Monitor inventory and order supplies as needed; Control the outlet's cash receipts; Maintain and ensure compliance with all company standards; Maintain cleanliness and safety standards of the outlet; Develop and implement marketing strategies to attract customers and increase revenue; Ensure compliance with health and safety regulations; Handle customer complaints and resolve problems in a timely manner; Monitors and ensures smooth operation of service areas and customer satisfaction; Communicates with other departments to ensure customer needs are met; Ensures that cash and non-cash handling is done properly; He/she also deals with customer complaints and listens to their feedback in order to improve the services offered; He/she organises appointments and meetings for the staff, changes the menu and other issues related to their work; He/she is responsible for the company's performance and sales and ensures the achievement of company profits and targets; Conducts monthly supply inventories and maintains an optimal stock level to meet customer demand.
Avoids excesses and identifies waste to achieve optimal profit without compromising company performance.
Requirements: at least 2 years' experience in the role; excellent knowledge of Italian and English.