Job Description: Trigyn has a contractual opportunity for a Cloud Reliability Engineer. This resource will be working in Brindisi, Italy.Job Responsibilities:•Manage cloud infrastructure for the client, including more than 140 subscriptions/accounts in our Azure and AWS public infrastructures.•Provide tier-3 technical support for cloud services to our customers, investigating and resolving complex issues related to cloud infrastructure, networking, security, and applications.•Develop and maintain Azure/AWS infrastructure using Infrastructure-as-Code (IaC) tools like Terraform, implementing best practices for security, scalability, and cost efficiency.•Monitor and analyze cloud infrastructure performance, proactively identifying and addressing bottlenecks and issues to ensure optimal performance and availability.•Continuously improve our cloud infrastructure by identifying and implementing automation opportunities, optimizing resource utilization, and integrating new Azure services and features.•Collaborate with cross-functional teams including software development, operations, and security to ensure alignment on technical requirements, priorities, and timelines.•Help to architect and build cloud solutions, including cloud adoption plans, cloud management and monitoring, new cloud technologies integration, and data center migrations.•Provide recommendations for cost optimization.•Participate in on-call rotations to provide 24/7 support for critical incidents and perform root cause analysis for post-incident reviews.•Draft technical documents to support administration activities.•Share technical expertise, providing mentorship and cross-training to other team members.Required Skills•3+ years of experience as a Cloud Reliability Engineer or similar role (SRE).•5+ years of experience with Linux and/or Windows operating systems management.•Experience in cloud infrastructure engineering with a focus on Azure or AWS technologies.•Strong understanding of Azure services such as Virtual Machines, Virtual Networks, Storage, Azure App Service, Azure Application Gateway/AWS Application Load Balancer and other PaaS services.•Experience in infrastructure-as-code and/or Configuration Management solutions (Terraform/Ansible).•Experience in support for cloud-native applications will be appreciated (Containers/Kubernetes).•Cloud, Automation or Container certifications will be appreciated.•Strong problem-solving skills and ability to troubleshoot complex technical issues.•Excellent communication skills and ability to work collaboratively in a team environment.•Flexible, team player, "get-it-done" personality.•Critical thinking and problem-solving skills.•Excellent written and verbal communication.•Ability to organize and plan work independently.•Ability to work in a rapidly changing environment.•Ability to multi-task and context-switch effectively between different activities.
