Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Executive Assistant to the Chief Development Officer to join our mission in creating a #CyberFit future.
As the Cloud Partner Account Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
WHAT YOU'LL DO Drive quarter over quarter cloud revenue growth working through assigned partners Make a territory analysis and planning for dedicated geographies to identify top potential partners Perform account planning with all managed partners with level of certain details depending on partner's engagement, loyalty and responsiveness Train new and existing partners with existing and new products Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner Drive partner's satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle Drive successful upsell/cross sell initiatives with partner to increase new services attach rate Put maximum efforts to avoid churn and retain a partner Engage and orchestrate all needed internal resources to help dedicated partners' growth Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out Know partner's lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed Maintain a regularity/frequency of contact with every partner depending on priority WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) Minimum 3 years of sales and marketing experience in the software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired In-depth channel and field sales knowledge with understanding of the cloud market business model Strong presentational, communication and interpersonal skills with the ability to clearly articulate product's different features and answer all customer questions Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies Highly persistent in follow-up conversations, negotiations and closing sales skills Strong presentational, communication, interpersonal, planning and time management skills Fluent English and Spanish language Passion and commitment to succeed by working hard and never giving up
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