OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.
Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
Strong troubleshooting skills related to API Management and Gateway Strong working knowledge of Apigee Edge for Private Cloud infrastructure, configurations, and maintenance routines, including ability to explain each Apigee component and how they interact 2 years of Apigee Edge for Private Cloud operations experience Bachelor's Degree in Computer Engineering or related Should have at least 5 years of Information technology experience Basic understanding of Cassandra operations Basic Knowledge of private and public cloud infrastructure platforms (VMware/AWS/Azure/GCP) Intermediate knowledge of the Linux operating system with a focus on file system types and IO schedulers, memory management, and bash scripting Should be extremely detail oriented and meticulous Ability to thrive in a fast-paced environment working on projects against strict deadlines Should have a Research & Development mentality Strong understanding of ITIL principles, certification is a plus Diagnosing & troubleshooting user facing service incidents & outages Experience with automation using Ansible and Terraform Experience with CICD Tools (GitLab, Artifactory, etc.)
Previous experience supporting an enterprise environment, and/or with supporting high volume API solutions Ability to work remotely, and experience working with team members located in various regions globally Additional Value-Added Qualifications:
Working knowledge in Redis, RabbitMQ, and/or Apache Solr Application clustering / load balancing concepts Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP, DHCP, TCP, IP etc ) Experience monitoring cloud services with Dynatrace, New Relic, Zabbix, Nagios, BMC or any HPE tools Awareness and insight into industry trends (technology, methods and tooling) Great communication, highly engaged and motivated, and willing to go the extra mile to get things done At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.