**Job Title**: Clinical Application Specialist HRM (South Italy)
**Clinical Application Specialist**:
Driving clinical decision support for products and solutions including sales presentations, product demonstrations, and educating sales teams on emerging clinical issues for HRM (Heart Rythm Management) segment.
**Your role**:
- Providing primary training and education to customers
- Assisting in disseminating technical product information to customers and executing hospital's staff training, also in the cath lab during clinical procedures.
- Achieving and growing disposable utilization in the assigned territory; assisting in advancing disposable revenue and market position consistent with territory, division and company goals.
- Monitoring the use of Philips laser systems in the assigned territory, by regular contact with the users, in order to ensure confidence in Philips IGT-D products and systems.
Assisting each step of Philips laser system utilization, from the delivery to the cath-lab support.
- Building solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory personnel, training/education, research, and business office staff.
- Interfacing with Marketing and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements.
- Implementing business development activities on the field for increasing awareness about cardiac implantable electronic device infection.
Organizing round tables/cardiac implantable electronic device infection meetings involving the different stakeholders that manage patients with infection.
- Processing and monitoring product complaints per company procedures.
**You're the right fit if**:
- Ba/MSc degree in a biomedical engineering or clinical/science related field
- 2 - 5 yrs experience of clinical support in a cath-lab
- English fluency and Italian language as local languange
- Availability to travel 70-80% of the time to support cath-lab disposable usage in the area
- Excellent customer orientation and stakeholder management skills
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