Client Relationship Manager (Design & Build)Skip to content
Sales Support: Manage client inquiries and ensure timely follow-ups to maintain high levels of customer satisfaction.
Data Management: Maintain and update client databases and inquiry status in the CRM system.
Generate regular sales reports and analyze data to support informed decision-making.
Client Coordination: Act as the primary point of contact between clients and the sales team, ensuring clear and effective communication throughout the process.
Process Improvement: Identify opportunities to streamline sales processes and enhance efficiency.
Manage documentation and ensure compliance with company policies.
Requirements: Diploma or Bachelor's degree in Business Administration, Marketing, Mass Communication, Public Relations, Interior Design , or a related field.
Bilingual in Mandarin & English to communicate with Mandarin speaking counterparts.
Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speakers.
At least 3 - 5 Year(s) of relevant working experience in client relationship management.
Strong interpersonal skills with a talent for building genuine relationships.
A proven track record in account management, customer service , or a related role.
Exceptional communication and problem-solving abilities, particularly in face-to-face interactions .
Ability to work independently while thriving in a collaborative, team-oriented environment.
Flexibility to travel for client meetings and industry events as needed.
Exclusive Perks for Soul Guardians As a member of our exclusive Soul Guardian program, you'll unlock additional benefits:
Soul Days : Double the annual leave entitlement to enjoy more personal time.
Soul Escape : Rewarded retreats or experiences to recharge and rejuvenate.
Skill Mastery Fund : Funding for skill development and mastery tailored to your growth within our company.
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