Client Partner (Non-Endemic and Agency Sales), Deliveroo Media & Ecommerce We have an exciting opportunity for a Client Partner to join our team at Deliveroo Media & Ecommerce for a fixed-term 12 month maternity cover. Advertising is a new and exciting space for Deliveroo, so this role involves working with non-endemic advertisers and media agencies to unlock budgets and investments into the Deliveroo advertising platform. This role is perfect for someone to stretch their commercial and strategic skills across both business development and account management.
This role will be based in Milan (with flexible, hybrid working) reporting to the Global Client Partner Lead in our HQ in London, UK. The Client Partner plays a crucial role in unlocking revenue and managing relationships with key clients, ensuring the successful execution of sales and marketing strategies.
The Team Deliveroo Media & eCommerce (DME) is the Deliveroo Ads sales house that connects world-leading consumer brands with our customers to help drive their advertising objectives in the exciting new space of retail media. The team is composed of commercial sales leads, campaign managers, and data analysts operating across UK, France, Italy, and UAE.
The Role This role will be responsible for driving advertising revenue with non-endemic customers and media agencies. The ideal candidate will have a proven track record in advertising sales, with existing strong relationships with media agencies and non-endemic advertisers in Italy. They'll be responsible for building and nurturing client relationships, developing strategic plans with partners, and overseeing account growth.
Key Responsibilities Meet and exceed sales targets and KPIs, ensuring consistent growth in relevant revenue streams. Identify, approach, and secure new business opportunities with media agencies and non-endemic advertisers. Act as the main point of contact for clients, ensuring a high level of customer satisfaction. Leverage data, insights, and measurements to build plans that achieve customer goals and objectives. End-to-end ownership of the growth of the commercial relationship with your book of business. Work closely with internal functions to plan, deliver, and report on all campaigns. Monitor industry trends, market conditions, and competitor activities to identify new opportunities and challenges in the Italian market. Provide regular reports and updates on sales performance, market insights, and client feedback to the senior leadership team. Skills & Requirements 5+ years of experience in advertising sales, with a strong focus on selling to non-endemic advertisers and media agencies. Proven track record of achieving and exceeding sales targets. Established network of contacts within media agencies and non-endemic advertisers, with the ability to quickly leverage these relationships to drive business growth. Deep understanding of the Italian advertising landscape, including knowledge of the latest trends and best practices in digital and traditional advertising. Excellent verbal and written communication skills in both Italian and English. Able to present creative ideas and campaign proposals to clients in a clear and compelling manner. Strong negotiation and closing skills, with the ability to independently secure high-value deals and long-term contracts. Ability to think strategically and creatively, identifying new market opportunities. Comfortable working in a fast-paced dynamic environment, with the ability to adapt to changing priorities and market conditions. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances. Benefits are country-specific; please ask your recruiter for more information.
Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in. We are committed to diversity, equity, and inclusion in all aspects of our hiring process. If you require any adjustments to apply for a position or fairly participate in the interview process, please let us know.
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