Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.
Position: Client HR Tech Lead
Location: Spain (remote)*
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Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
Our Values: Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
THE ROLE Client HR Tech Lead is responsible for overseeing the end-to-end technical landscape of Alight Global Payroll clients. They will collaborate closely with clients to understand their specific needs and requirement within the contracted HR Tech landscape, providing expert guidance and support in optimizing HR technology solutions that align with their business objectives and HR transformation journey. Additionally, the Client HR Tech Lead will stay updated on Alight product upgrades and best practices, proactively identifying opportunities for innovation and improvement within the client's technical ecosystem. Client HR Tech Lead is expected to assist the Client Service Lead (formerly Service Delivery Manager) with HR Tech topics in order to improve the client´s perception of Alight as an HR technology partner and improve Alight´s technical delivery excellence.
RESPONSIBILITIES Enabling e2e HR technology expertise for clients and best practice guidance within the contracted technology landscape.
Accountability for client technical design after go-live, involving supporting roles if needed: BAU Solution Architects, SPOCs etc. Leading discussions on Alight standard model, global solution design, potential changes and deviations.
Facilitating client-specific analysis and communication about Alight IP product upgrades. Coordination of optional features enablement. Acting as an advocate for increasing client´s usage % of the contracted HR technology.
Responsibility for IT cross-client initiatives requiring coordination on account level (e.g., upcoming PCE move).
Accountability for technological health of client service delivery. Second level of escalation for critical technical issues (after ITCSO).
Identifying and supporting opportunities leading to technical CRs.
Moderating client-specific technical design documentation custody and regular updates.
Technical resource requests (CRs, allocation increase).
REQUIREMENTS The ideal candidate for the Client HR Tech Lead position should possess excellent communication skills, both written and verbal. They should be able to effectively translate technical concepts to non-technical stakeholders, as well as actively listen and understand the specific needs and requirements of clients. Strong interpersonal skills are also crucial, as they will be collaborating closely with senior client stakeholders and Alight internal organization (Application Services, Products, Account Management, etc). Additionally, the candidate should have a strong knowledge of Alight standard products portfolio (Workday/SuccessFactors/Oracle – hrX – payroll engines, time solutions, etc), including their features, capabilities, and integration best practices. Problem solving mindset and coordination skills are a must.
What we offer: Health Insurance (optional).
Life Insurance.
Flexible Compensation Plan: FCP products include Restaurant, Transportation, Kindergarten and Training.
Language Courses: 75% Language lessons (valued at a max. 100€ per month for 12 months.
Work from home allowance.
Interesting career development opportunities within company.
#LI-Remote
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.