col-wideJob Description:
Trusted by over 5,000 customers worldwide, Corsearch delivers AI-powered data, deep analytics, and professional services that support brands to market their assets, drive growth, and optimise brand presence against infringement.
Corsearch enables brand owners to discover, monitor and control the use and misuse of their brands and associated products and services online and is the industry market leader.
Corsearch does this in an increasingly complex global digital environment, with online brand protection solutions that cover everything from anti-counterfeiting to anti-piracy.
Do you get excited when hearing about trademarks and brand protection news? YES?! So do we! At Corsearch, there's no pushing trademark solutions and brand protection from our thoughts. We're thinking about coined trademarks in the car, a detailed design search over lunch, counterfeits while sitting with the in-laws, and anti-piracy while working out
We are a mission-led company, driven by a passion for making the world better and safer for our brand customers and their consumers. It's what we do. And people come to Corsearch to be challenged, developed, supported, and valued
?The Role
As a Brand Protection Client Coordinator, you will work in close cooperation with Client Managers, to deliver the highest possible quality to our clients, utilizing our advanced technology to support your work.
Together with various brand owners, you will be working towards a safe online environment in which the goal is to get rid of all IP infringements that take place around the world. By doing so, you will also make sure that creativity is rewarded, and consumers are protected from illegal and dangerous products.
Counterfeits are commonly sold by organized criminal networks that are often linked to terrorism and human trafficking, which means that you can have a positive global impact while working with colleagues who come from all over the world.
The working atmosphere is informal and lively, and you will learn a lot about the increasing importance of e-commerce. We focus heavily on personal development and try to create a nice environment for everyone to work in, while you eventually become a master in the practical enforcement of IP rights around the world.
Learn more about Client Management and our businesshere
?Responsibilities and Duties
Support with overseeing the day-to-day management of clients' accounts
Building and maintaining close relations with clients to achieve excellent customer satisfaction
Project analysis and monthly reporting
Coaching and training analysts to meet clients' expectations
Working independently and effectively with other team members in locations around the world
Enforce intellectual property infringements, which will include types of Counterfeit, Copyright, Trademark, and Design Infringement
Develop relationships with platforms, hosts, registrars and other third parties to improve efficiency in dealing with takedown requests
Finding new and innovative ways to better protect client interests
Perform in-depth investigations and identify key offenders
Collaborate with Client Managers to ensure highest quality of service
Attend and participate in client meetings
?Essential
Must have the ability to work alone and collaboratively within a team environment.
Fluent in English
Excellent skills in internet tools and the basic technology behind the tools (i.e. browser knowledge)
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Previous knowledge of Brand Protection or Intellectual Property is highly desirable
Necessary training, including trademark law theory and the use of proprietary systems, will be provided.
As an individual, you are ambitious and are comfortable taking a high degree of responsibility in your work.
You have a strong work ethic, which is evident to those around you. Above all you are humble, easy to work with, and have a strong belief in team success.
Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact
