Client Advisor - Milano

Moncler Group is specialized in luxury clothing and accessories. We are a Group characterized by experientiality, inclusiveness, sense of belonging to a community and contamination of different meanings and worlds.
Our goal is that Moncler's social channels not only communicate our identity or our products, but that they move to meet the interests, tastes and emotions of our community and beyond.
We are looking for a full-time Client Advisor to complete the team in our Store in Milano. The Client Advisor, with impeccable presentation and natural elegance, will guide each client across the brand's values and heritage, gaining a strong understanding of the client and their needs and building a profitable, long-lasting relationship.
The Client Advisor, in partnership with the team, is responsible for reaching individual results while contributing to the team targets as well.
ACTIVITIES: Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after-sales and clienteling activities, providing a warm and welcoming environment;Achieves excellent selling performances and results;Implements and maintains Company's Visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;Actively cooperates during preparation and execution of inventories;Works with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner.MAIN QUALIFICATIONS: Previous experience in sales roles; experience in structured Fashion Luxury/Retail Companies is a plus;Previous international experience in both professional and non-professional contexts;Passionate about Retail, Client-oriented and with a commercial mindset;Excellent understanding of the luxury sector and product sensitivity;Strong interpersonal skills;Willingness to evolve in the organization; willingness to relocate is a plus;Fluency in English; proficiency in another language is considered a plus.
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