Client Advisor

POSTING DATE: Nov 1, 2024

JOB FAMILY: Our stores

LOCATION: Italy

MONCLER is looking for Full Time Client-Advisors to complete the team in our Boutique in Padova.

The Client Advisor, with impeccable presentation and natural elegance, will guide each single client across the brand's values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Responsibilities and tasks:

Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after-sales and clienteling activities providing a warm and welcoming environment;

Achieves excellent selling performances and results;

Implements and maintains Company's Visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;

Actively cooperates during preparation and execution of inventories;

Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Requirements:

Previous experience in sales roles; Experience in structured Fashion Luxury/Retail Companies are a plus;

Passionate about Retail, Client service and commercial mindset;

Excellent understanding of the luxury sector and product sensitivity;

Strong communication skills;

Digitally aware and open to new ways of working.

EMPLOYMENT TYPE: Full Time

WORKPLACE TYPE: Hybrid

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