**Location**:
ILSAN, KR
ID: 10356
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Client
Master the Client Journey
Create Customer emotion and desire
Engage existing and prospect clients as per weekly plan defined by Store Management
Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
Focus on development and retention of existing clients, recruitment of new and potential ones
Engage the client through every selling opportunity - walk in, private appointment, phone consignments
Actively participates to the sales in partnership and OTO appointment routine
Operations and Visual
Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints
Ensure product good maintenance, replenishment on the floor
Know the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales.
Respect administration and operations procedures.
Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management.
Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.