Cleaning Supervisor Job Description:The role of the Cleaning Supervisor is to assist in the management and supervision of the daily operations of the custodial staff; and to perform the duties of custodians in their absence.
The Cleaning Supervisor will assure efficient operations meet the needs of clients.
This position has a significant amount of contact with people, requiring public and human relations skills, flexibility of nature and effective oral and written communication skills.
This position requires the use of independent judgment to deal with a variety of unanticipated problems and concerns.We offer:Competitive PayAdvancement OpportunitiesCertified Professional TrainingHours that fit YOUR scheduleFun, Family-like cultureCleaning Supervisor Job Duties and Responsibilities:Supervise employees and help delegate operations schedule to ensure proper work area coverage.Evaluate performance of personnel and inspect assigned areas to ensure proper work performance.
This requires hands-on support and ability to perform work when necessary, including, but not limited to: dust mopping, sweeping, stripping/refinishing, carpet scrubbing, servicing restrooms, window washing, etc.Find and define problems, resolve issues, and use these in making appropriate recommendations to management staff, staff, and/or customer contact to exercise continuous quality improvement and to exceed customer expectations.Ensure employees comply with company standards related to clocking in and out at the start and end of shift.Address customer concerns and inquiries and report any new or changing job/work orders.Track and evaluate purchasing activities, supply and equipment usage and repairs.Ensure appropriate chemical labeling, dilution, and storage requirements are conducted in accordance with company, customer and OSHA standards.Provide on-the-job training for staff/employees to job-specific tasks.Participate in company and customer training ensuring effective communication and distribution of information to customers and employees.Carry out management responsibilities in accordance with the company's policies, customer's rules and regulations and applicable laws when needed.Assist with administrative tasks involving custodial personnel and facilities as directed.Coordinate, assign and inspect the work of assigned custodial staff, including regular review and revisions of custodial task assignment sheets.
Provide guidance and training as needed.Coordinate regular and substitute cleaning team member staff coverage.Develop and implement custodial cleaning procedures, routines and training as necessary.
Assess efficiency of cleaning procedures and institute new or revised procedures to increase efficiency, effectiveness, safety, and best customer service practices.Resolve customer complaints while ensuring management are kept informed and attend staff meetings to discuss customer complaints.Screen job applicants, hire new employees, and recommend promotions, transfers, and dismissals.Perform routine safety checks and preventative maintenance of equipment.Complete weekly and monthly safety training for all employees, ensure employees understand all training and have signed off on the completion of the training.Ensure all employees have the appropriate PPE (Personal Protective Equipment), and that employees are utilizing the correct PPE in the performance of duties.Supervise inventory of janitorial supply products.Perform the duties of the cleaning team members in their absence.Cleaning Supervisor Qualifications:Valid Driver's LicenseMinimum 1 - 3 years of supervisory experienceMust have the ability to work unsupervisedExcellent communication skillsApply today!
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