Claims Handler (Motor) – 28158 X2

This position is to provide technical oversight of a large Italian portfolio consisting of Motor litigated and non-litigated claims emanating from Italy.

Location: Italy (Remote) Category: Claims Type: Permanent Key Duties (Including but not limited to): Proactively handle allocated claims to a high standard, including overall assessment of losses and reserves, and negotiation with counterparties to achieve timely settlements.
Handle large, complex, and disputed claims on behalf of the claims team.
Identify and report new trends or changes in the behaviour of a claims portfolio.
Assist in the management of complaint cases within regulatory guidelines.
Work with TPAs to provide assistance with referrals and cases over delegated authority limits.
A minimum of 4 years' experience in motor claims in Italy is required.
Fluent in Italian and English.
Good level of claims handling technical experience and knowledge, providing consistently high-quality claims handling.
Understanding of motor claims liability, motor insurance processes, and end-to-end customer claims process.
Good knowledge of key terms and conditions in contracts/policies and general knowledge of key legal positions in relevant jurisdictions.
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